FAQ: The Ultimate Guide to What You Need to Know
Why should I hire a nanny?
Hiring a nanny provides personalized care for your child in the comfort of your home, offering a consistent routine and tailored attention that daycare facilities often can’t match. We know that you want to provide the best care for your children, but sometimes managing all of your responsibilities makes it impossible for you to do it alone. A nanny takes some of that extra weight off your shoulders so you can be the parent you want to be
Are your nannies CPR-certified?
Yes, all our nannies are required to have CPR and First Aid certification. We verify these certifications during the screening process to ensure your child’s safety.
Do you run background checks on your nannies?
We conduct thorough background checks, including criminal, driving, and reference checks, before placing any nanny with a family.
How do you find and screen your nannies?
Our specialized 12-tier screening process ensures that the best candidates are brought forth
Extensive application process
Phone interview
Reference checks and former employment verified
Personal interviews with the agency
State and county background screening (criminal and civil)
Nationwide criminal search
Department of Motor Vehicle driving record checks
Sexual misconduct record
Social Security verification
Residency history
Training and certification (infant/child CPR & First Aid)
Preferred ChildCare Specialist training
How do I pay my nanny?
Preferred Childcare does not employ the nannies; however, we will guide you through our recommended payroll provider, GTM.
Do I have to pay taxes on nanny wages?
Yes, as an employer, you are responsible for paying nanny taxes, including Social Security, Medicare, and unemployment taxes. We have a list of preferred providers to assist you through the process.
Will the nanny help with household chores?
Nannies are open to light housekeeping tasks related to the children (like cleaning up after meals or tidying play areas); however, childcare is a Nannies’ primary focus. A Family/Nanny Assistant can be more hands on when it comes to maintaining a clean and organized home.
What happens if things don’t work out with the nanny I choose?
If you feel like the Nanny isn't a good fit for your family, we offer support in resolving issues or, if needed, will help you find a replacement as quickly as possible.
How long does it take to find a nanny?
The process typically takes between 4 and 6 weeks, depending on your specific requirements and the availability of candidates.
Why should I use an agency instead of finding a nanny on my own?
An agency saves you time by thoroughly vetting candidates, handling the screening process, and providing you with highly qualified, pre-screened nannies who meet your family’s needs.
What is a typical schedule for a nanny?
Nannies usually work full-time or part-time, depending on your needs. Their schedules can vary, but they generally range from 8 to 10 hours per day, Monday through Friday. However, you can coordinate with your nanny to schedule overnight or weekend care.
What areas do you serve?
We serve families throughout Burlington, Mebane, Elon, Greensboro, High Point, Thomasville, Summerfield, Oak Ridge, Jamestown, Clemmons, Kernersville, Elon, Winston-Salem, King, Lewisville, Reidsville, Raleigh, Durham, Charlotte, Lake Norman, Chapel Hill, Wake Forest, Davidson, and Pinehurst.
What’s the difference between a Nanny and a Family Assistant?
A Nanny focuses on childcare while a Family Assistant also helps with household management tasks, such as running errands, scheduling appointments, and light housekeeping.
